August 21, 2007

Take Your Toothbrush

I just got discharged after three and a half days in a Chest Pain unit. Other than my ER visit (more about that later and I believe I should write an article on ER Karma :-) ) my care was phenomenal. I felt like a person and like the staff really did care. They talked to me as a person, not an object (and certainly not as "how are WE feeling today").

But in the entire three days I was not given a bath, offered anything with which to do it myself - not even a toothbrush or paste! I really found that pretty horrible. But, It is much more important that I received great care. I could, of course, have asked for these items, I suppose, but I was not feeling that great.

Preservation of Dignity was a very important practice in this hospital. And, although I have no modesty left after 30 years in the Navy, I was impressed. The nurses were skilled in putting on a new gown over the old one quickly and without exposing anything. They were like Houdini it seemed.

They were always keeping me updated on the timing of my tests and when I might go or not.

Keeping the patient updated on these things is vital to their comfort. The uncertainty of the unknown is what we must be vigilant about preventing.

Keep the patients feeling a part of their care is vital.

Just remember your toothbrush.

Terrie

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