August 18, 2007

Perception - is it Really Reality?

Each of us has our own idea of what particular outcome we want no matter what the scenario. We don’t usually go into a situation blindly…we know what we would LIKE to happen. Whether that happens, is not the point.

So, I would venture to say that in addition to the expression "perception is reality" one has to add the word "expectation". Since you go into something with a certain expectation, that expectation is actually going to frame your perception.

What the heck am I talking about…well, consider this.

When you walk into the doctor’s office, do you expect people to look at you intensely? Do you expect them to be friendly when they ask "what can I do for you?" What do you expect? Are you putting your nervousness and fear in the way of what you expect? Do you "think" they will be mean and unfriendly? Are you judging from what others have told you about their "horrible" experiences with "The Doctor"? How have you come to form these expectations?

If you walk into the office expecting dull, unhappy, mean and unfriendly people, that’s probably what you’re going to get. And then, the vicious cycle has begun. You will assume that your perception of that encounter is a mirror of what’s to come. And that’s not necessarily the case. Maybe the person at the front desk is ill or has some major family problems. You don’t know what’s going on in his/her life that’s affecting the way he’s/she’s greeting you.

Don’t expect anything but the best. And if your perception of one thing isn’t the best, move right on to the next, knowing that that will be better.

One quick example to end this post for today (and I will post more later about this issue) -
If you go into the office thinking that since your appointment is at 10:00 you should be seen at 10:00, you’ll most likely be disappointed, right? Isn’t that what everyone talks about..hurry up and wait? So, why go in with the expectation that you’ll be seen at 10:00? Why set yourself up to be disappointed? Go in knowing that the doctor really does try to be on time but that maybe one or more other patients needed a bit extra or a return phone call and you’d like for the doctor to do the same for you - not say "oh, I’m sorry, I can’t do anything more than this because I have to be exactly on time." Go in prepared to wait and then you may be pleasantly surprised and if you’re not pleasantly surprised at least you’re not disappointed.

Take a look at your expectations….Until later….

Terrie

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